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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Question
Date
Topic
1
Q.
I have my wired timecode cabling set up correctly, and under the timecode test I can see a strong incoming signal. But when I go back to the slate, the app's timecode still isn't matching my generator. What am I missing?
Posted 06/09/2026
Timecode Sync
2
Q.
I have MovieSlate Pro and I'm trying to sync the app with a RED Komodo (or another newer RED camera), but it never appears when I tap Sync to Cameras. Why won't it connect?
Posted 06/09/2026
WiFi Device Sync
3
Q.
I want to record with 30+ iPhones in sync. Can MovieSlate lock the phone's system clock so all devices share the same time, or does it only sync timecode inside the app?
Posted 06/09/2026
Timecode Sync
4
Q.
When lining my script in Script Dept, is there a way to tell MovieSlate to automatically draw a straight line versus a squiggly (dialogue) line for a specific character?
Posted 06/09/2026
Script Dept
5
Q.
I'm thinking about buying a Deity TC-SL1 smart slate. Will it sync with MovieSlate 8, and will the clapper sticks closing on the Deity trigger a new shot in MovieSlate?
Posted 06/09/2026
Timecode Sync
6
Q.
Two of us are co-logging on separate iPads using App-to-App sync. We both saw the "Choose Remote Control" option, and our shots aren't advancing the way they did before. Who is supposed to pick whom, and what controls this?
Posted 06/09/2026
App-to-App Sync
7
Q.
What does the 'Preserve Note Line Break' setting do in Facing Pages?
Posted 06/08/2026
General
8
Q.
In the History tab, the Edit button for track information on my takes is grayed out and I can't add or change tracks. This worked before — what happened?
Posted 06/08/2026
Sound Dept
9
Q.
What does the 'Prefix Lap Titles with Take' setting do in the Stopwatch?
Posted 06/08/2026
General
10
Q.
What does the 'Show Lap Note Editor' setting do in the Stopwatch?
Posted 06/08/2026
General
148 FAQs found
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