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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. After importing my script PDF, one or more scenes are missing from the Breakdown, and rescanning the PDF doesn't bring them in. How do I fix it? Posted 06/16/2026 Script Dept
2 Q. I logged some takes under the wrong project. How do I move them to the correct project so my reports come out right? Posted 06/16/2026 General
3 Q. I just finished a show where two of us worked in tandem with our devices synced. I'm starting a new show on my own — which settings should I change back? Posted 06/16/2026 Script Dept
4 Q. Can I use MovieSlate on a Mac, such as a MacBook Pro, instead of an iPad or iPhone? Posted 06/16/2026 General
5 Q. I'm an AC working mostly with the Alexa 35. The MovieSlate documentation and a demo video show the app controlling an ARRI Alexa. Does that camera-control feature work with the Alexa 35? Posted 06/16/2026 Timecode Sync
6 Q. When I bring my MovieSlate markers into Avid Media Composer, every scene's locators start at 00:00:00 instead of the actual timecode we filmed, and post says they don't match. How do I get the true timecode into the markers? Posted 06/16/2026 Script Dept
7 Q. I can't find anywhere to enter a Production Company for my Camera Report — there's no field for it that I can see. Where does that value come from? Posted 06/16/2026 Script Dept
8 Q. Can I control which fields or columns show up in my exported reports — for example, hiding the Episode field on a report I don't want it on? Posted 06/16/2026 Script Dept
9 Q. While typing shot descriptions in MovieSlate, my iPad keyboard suddenly became a tiny floating keyboard. How do I get the normal full-size keyboard back? Posted 06/16/2026 Troubleshooting
10 Q. I bought MovieSlate around 2013 and used it on my iPad, but it doesn't appear in my App Store purchases on my new iPhone — I may have used a different Apple ID back then. Can you look up my old purchase or transfer it to MovieSlate 8? Posted 06/16/2026 Sales
 180 FAQs found
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