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Frequently Asked Questions

We know you have them, here are answers to the common ones.


Frequently Asked Question Posted 09/28/2026

The email address on my MovieSlate Cloud account no longer works. Can I change it to a different email?

Yes. If you still have access to the email address currently on file, you can update it yourself from your account's Profile page:

  1. Go to https://www.movieslatecloud.com/signin_forgot_password and reset your password using the email address currently associated with the account.
  2. Sign in to www.movieslatecloud.com with your new password.
  3. Click Profile.
  4. Edit the Sign-in Email field to the address you'd like to use going forward.

If you no longer have access to the email address on the account (for example, it was a company address that's been deactivated), you won't be able to complete the password reset step above. In that case, contact MovieSlate support with details about your account so we can help verify ownership and update the sign-in email manually.



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