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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. My iPad is stuck on an old iOS version that MovieSlate no longer supports. I deleted the app thinking I could reinstall it, but now I can't download it from the App Store. Can PureBlend make an older compatible version available? Posted 05/27/2026 Troubleshooting
2 Q. Does the Video tab in MovieSlate connect to video devices other than Teradek, like a Screenport SDI+? I'd love to have my grabs save directly to the take note. Posted 05/27/2026 Pro Features
3 Q. I sent my annotated script to another script supervisor but they can't see any of my markup lines — only the logging data shows up. How do I fix this, and how do I control which annotations are public or private? Posted 05/26/2026 Script Dept
4 Q. If I buy MovieSlate on my iPhone, can I also install it on my iPad without paying again? Posted 05/26/2026 Sales
5 Q. Does MovieSlate support exports or reports that are compatible with DaVinci Resolve? Posted 05/26/2026 General
6 Q. I purchased MovieSlate Pro Features a long time ago but I can't remember which Apple ID or email address I used. Can PureBlend look up my purchase and restore it for me? Posted 05/26/2026 Sales
7 Q. Our company manages iPads through MDM and VPP (Volume Purchase Program). Can we deploy MovieSlate with Pro Features or Script Dept enabled for all our managed devices? Posted 05/26/2026 Sales
8 Q. The text in my shot description / notes field gets smaller and smaller as I type more text. Is there a way to keep it at a consistent, readable size? Posted 05/26/2026 Script Dept
9 Q. MovieSlate lets me tap Send but my report emails never arrive. What should I check? Posted 05/23/2026 Troubleshooting
10 Q. Is there a weekly or daily subscription option for Script Dept or Pro Features? Posted 05/23/2026 Sales
 10 FAQs found
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