Frequently Asked Questions

MovieSlate lets me tap Send but my report emails never arrive. What should I check?

If MovieSlate appears to send a report but it never arrives, the most common causes are a misconfigured outgoing mail server or a Gmail restriction on attachments.
Check your outgoing mail server:

1. Open the iOS Settings app.
2. Go to Apps > Mail > Mail Accounts.
3. Tap the mail account you're using, then tap Account Settings > Outgoing Mail Server.
4. Make sure a Primary Server is set and toggled on.