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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. When I tap the clappersticks to start a shot, there is no sound from MovieSlate. How do I get the clapper and other sounds to work? Posted 07/01/2017 Troubleshooting
2 Q. I deleted MovieSlate 7, how can I restore it to my device? Posted 10/06/2016 General
3 Q. I bought MovieSlate 8 and I'm trying to Restore Purchases but my PRO Features subscription does not appear after tapping the Restore button. Posted 08/08/2015 Troubleshooting
4 Q. When I try to edit the Timecode Buddy Master's settings MovieSlate displays a message telling me to set the Buddy Master in infrastructure mode, why? Posted 06/27/2015 Troubleshooting
5 Q. Why does my PDF report have blank pages in-between printed pages? Posted 10/02/2014 Troubleshooting
6 Q. I'm having trouble getting MovieSlate to appear on camera in sunlight, what can I do? Posted 06/18/2013 Troubleshooting
7 Q. I updated MovieSlate to version 4.03 and now it won't open, what do I do? Posted 05/06/2013 Troubleshooting
8 Q. I'm building my own cable for syncing MovieSlate, do you have schematics? Posted 05/22/2012 Timecode Sync
9 Q. How do I quit the MovieSlate app? Posted 10/31/2011 Troubleshooting
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