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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Wireless Timecode Slates
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Question
Date
Topic
1
Q.
I want to use MovieSlate with my Denecke TS-TCB (Timecode Buddy) wireless slate. Where do I find instructions or a tutorial for connecting and using them together?
Posted 06/22/2026
Timecode Sync
2
Q.
I'd like the video feed from Q-Take to show up in MovieSlate's Video tab, the way my old Teradek Cube did. Can MovieSlate pull in a Q-Take feed — and if not, is there a way to see both apps at once?
Posted 06/12/2026
Pro Features
3
Q.
Why do I need to pay for Pro Features just to sync timecode? Shouldn't jam sync be part of the basic app?
Posted 06/10/2026
Sales
4
Q.
I have MovieSlate Pro and I'm trying to sync the app with a RED Komodo (or another newer RED camera), but it never appears when I tap Sync to Cameras. Why won't it connect?
Posted 06/09/2026
WiFi Device Sync
5
Q.
What does the 'Preserve Note Line Break' setting do in Facing Pages?
Posted 06/08/2026
General
6
Q.
What does the 'Prefix Lap Titles with Take' setting do in the Stopwatch?
Posted 06/08/2026
General
7
Q.
What does the 'Show Lap Note Editor' setting do in the Stopwatch?
Posted 06/08/2026
General
8
Q.
I see a Lap button on the stopwatch and a setting called Auto-Save Performance Laps. What does this feature do, and how do I use it?
Posted 06/03/2026
Sound Dept
9
Q.
I'm both the Director and Director of Photography on my project. Is there a way to have my name appear only once in reports as 'Dir/DP' instead of appearing twice in two separate fields?
Posted 06/03/2026
General
10
Q.
I tapped Restore Purchases in the MovieSlate Store settings and the spinning indicator has been going for more than 5 minutes with no result. Nothing is happening. What's wrong?
Posted 06/03/2026
Troubleshooting
26 FAQs found
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