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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. I want to use MovieSlate with my Denecke TS-TCB (Timecode Buddy) wireless slate. Where do I find instructions or a tutorial for connecting and using them together? Posted 06/22/2026 Timecode Sync
2 Q. I'd like the video feed from Q-Take to show up in MovieSlate's Video tab, the way my old Teradek Cube did. Can MovieSlate pull in a Q-Take feed — and if not, is there a way to see both apps at once? Posted 06/12/2026 Pro Features
3 Q. Why do I need to pay for Pro Features just to sync timecode? Shouldn't jam sync be part of the basic app? Posted 06/10/2026 Sales
4 Q. I have MovieSlate Pro and I'm trying to sync the app with a RED Komodo (or another newer RED camera), but it never appears when I tap Sync to Cameras. Why won't it connect? Posted 06/09/2026 WiFi Device Sync
5 Q. What does the 'Preserve Note Line Break' setting do in Facing Pages? Posted 06/08/2026 General
6 Q. What does the 'Prefix Lap Titles with Take' setting do in the Stopwatch? Posted 06/08/2026 General
7 Q. What does the 'Show Lap Note Editor' setting do in the Stopwatch? Posted 06/08/2026 General
8 Q. I see a Lap button on the stopwatch and a setting called Auto-Save Performance Laps. What does this feature do, and how do I use it? Posted 06/03/2026 Sound Dept
9 Q. I'm both the Director and Director of Photography on my project. Is there a way to have my name appear only once in reports as 'Dir/DP' instead of appearing twice in two separate fields? Posted 06/03/2026 General
10 Q. I tapped Restore Purchases in the MovieSlate Store settings and the spinning indicator has been going for more than 5 minutes with no result. Nothing is happening. What's wrong? Posted 06/03/2026 Troubleshooting
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