Frequently Asked Questions

Several years ago I bought MovieSlate and a timecode sync plug-in for over $100. Is there any way to get that app back without paying again?

It sounds like you purchased MovieSlate 7, the older paid app that was removed from sale when MovieSlate 8 was introduced. You can re-download MovieSlate 7 at no additional cost, but there are two requirements:

1. The Apple ID you originally purchased it with. Re-downloads and past purchases are tied to that Apple ID / iTunes account. If you no longer have access to that account, you'll need to contact Apple's App Store support (support.apple.com/contact) to regain access — we have no way to move a purchase between accounts.
2. A device that can run it. MovieSlate 7 is a 32-bit app, and Apple dropped support for 32-bit apps when iOS 11 shipped in 2017. You'll need an iPhone, iPad, or iPod touch running iOS 7, 8, 9, or 10. We'd suggest iOS 9 or 10 if you have the choice, since Apple made significant performance improvements starting in iOS 9.