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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. I updated MovieSlate in the middle of my shoot day and now the app has crashed repeatedly while I'm working in Script Dept. What should I do? Posted 07/21/2026 Troubleshooting
2 Q. What has changed in MovieSlate 26.0? Posted 07/19/2026 Release Notes
3 Q. The day we just shot was a pre-shoot day (Day 0), but MovieSlate's Notes and History keep defaulting to Day 1. Is there a way to label a shoot as Day 0? And if I've already logged takes as Day 1, can I change them to Day 0 after the fact? Posted 07/18/2026 Script Dept
4 Q. When I type a long shot description in History (the Frame A and Frame B fields), the text keeps shrinking until it's too small to read. Is there a way to keep it full-size or pop open a bigger editor? Posted 06/29/2026 General
5 Q. When I export my History report to PDF, the columns on the right side get cut off or disappear. How do I adjust the report so everything fits on the page? Posted 06/28/2026 Troubleshooting
6 Q. When I tap to send a report, only the PDF option comes up. How do I export my reports as CSV, TXT, or tab-delimited instead? Posted 06/28/2026 Sound Dept
7 Q. A scene I only partially shot is showing up as complete in my Progress Report. How do I get it to count as partial instead? Posted 06/28/2026 Script Dept
8 Q. I'm confused by the different prices. What does the MovieSlate app itself cost, and what are Pro Features and Script Dept? Posted 06/28/2026 Sales
9 Q. When I tap the circle to mark a take, the numbered bubble lands all the way over at the far right edge of my script page. How do I control where it shows up? Posted 06/28/2026 Script Dept
10 Q. The production I'm on uses an Ambient Master Lockit with a Wi-Fi dongle for camera and audio sync. Can I connect MovieSlate to the Lockit over Wi-Fi? Posted 06/28/2026 Timecode Sync
 243 FAQs found
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