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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Question
Date
Topic
21
Q.
Why aren't my Notes appearing in my Sound Report?
Posted 07/30/2020
Sound Dept
22
Q.
How do I circle all takes in History?
Posted 07/30/2020
General
23
Q.
How can I email my report via the Share button if it only gives me a "Preview" and "Share/Print" option?
Posted 07/30/2020
Troubleshooting
24
Q.
How do I do series within a take using the Script Dept workflow?
Posted 07/30/2020
Script Dept
25
Q.
How do you sync time code to Movieslate if your iPhone or iPad doesn't have a headphone jack?
Posted 07/30/2020
Timecode Sync
26
Q.
We are shooting multiple scenes simultaneously, how can I log and credit those scenes in Script Dept?
Posted 07/30/2020
Script Dept
27
Q.
I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data?
Posted 07/30/2020
Pro Features
28
Q.
Can you refund my purchase?
Posted 07/30/2020
Sales
29
Q.
How many backups do I get with the free level of service?
Posted 07/30/2020
MovieSlate Cloud
30
Q.
How do I start the free trial of Pro Features or Script Dept?
Posted 07/30/2020
Pro Features
77 FAQs found
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