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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Question
Date
Topic
1
Q.
What does the 'Preserve Note Line Break' setting do in Facing Pages?
Posted 06/08/2026
General
2
Q.
In the History tab, the Edit button for track information on my takes is grayed out and I can't add or change tracks. This worked before — what happened?
Posted 06/08/2026
Sound Dept
3
Q.
What does the 'Prefix Lap Titles with Take' setting do in the Stopwatch?
Posted 06/08/2026
General
4
Q.
What does the 'Show Lap Note Editor' setting do in the Stopwatch?
Posted 06/08/2026
General
5
Q.
I shared my lined script with another user and they can't see my coverage lines, even though I can see them on my copy. How do I make my markup visible to others — and how do I change existing annotations between public and private?
Posted 06/05/2026
Script Dept
6
Q.
I'm using a USB-C to 3.5mm adapter to feed LTC timecode into my iPad, but that uses up the only USB-C port. How can I keep the iPad charged while it's on set receiving timecode?
Posted 06/05/2026
Timecode Sync
7
Q.
My editor needs my script in .txt format for Avid ScriptSync. Can MovieSlate export the script as a plain text file?
Posted 06/05/2026
Script Dept
8
Q.
I searched for MovieSlate in the App Store and can't find it. Is the app not available in my country or region?
Posted 06/05/2026
Sales
9
Q.
I'm new to MovieSlate and want to learn how to use it. Is there a user guide, training videos, or other resources available?
Posted 06/05/2026
General
10
Q.
I'm trying to sync MovieSlate to a music track, but when I browse to it in the media picker, I can tap it but nothing happens — it doesn't get selected. The same track plays fine in the Music app.
Posted 06/05/2026
General
142 FAQs found
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