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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. The production I'm on uses an Ambient Master Lockit with a Wi-Fi dongle for camera and audio sync. Can I connect MovieSlate to the Lockit over Wi-Fi? Posted 06/28/2026 Timecode Sync
2 Q. Our crew can't get our iPads/iPhones to sync with each other on our studio's locked-down Wi-Fi network. One device never shows the others, and the 'Choose Remote Control' option never appears. What do we need our IT or Wi-Fi people to change? Posted 06/27/2026 WiFi Device Sync
3 Q. I'm connected to my BETSO WTCS-1's Wi-Fi but MovieSlate won't communicate with the slate. What are the correct steps to receive its timecode? Posted 06/27/2026 WiFi Device Sync
4 Q. I have a Sony Venice with the CBK-WA02 Wi-Fi module. Is there a way for MovieSlate to automatically receive the clip name or other information from the camera? Posted 06/27/2026 General
5 Q. I'm using MovieSlate's Multicam tab with my RED camera. When the DP starts rolling, MovieSlate starts a shot fine, but when he stops the camera MovieSlate thinks it's still rolling and won't stop the shot. What's going wrong? Posted 06/12/2026 WiFi Device Sync
6 Q. I have MovieSlate Pro and I'm trying to sync the app with a RED Komodo (or another newer RED camera), but it never appears when I tap Sync to Cameras. Why won't it connect? Posted 06/09/2026 WiFi Device Sync
 6 FAQs found
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