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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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71 Q. I'm having trouble syncing my Timecode Systems' UltraSync BLUE with MovieSlate, how do I pair? Posted 07/30/2020 Timecode Sync
72 Q. When I tap the clappersticks to start a shot, there is no sound from MovieSlate. How do I get the clapper and other sounds to work? Posted 07/01/2017 Troubleshooting
73 Q. I deleted MovieSlate 7, how can I restore it to my device? Posted 10/06/2016 General
74 Q. I bought MovieSlate 8 and I'm trying to Restore Purchases but my PRO Features subscription does not appear after tapping the Restore button. Posted 08/08/2015 Troubleshooting
75 Q. When I try to edit the Timecode Buddy Master's settings MovieSlate displays a message telling me to set the Buddy Master in infrastructure mode, why? Posted 06/27/2015 Troubleshooting
76 Q. Why does my PDF report have blank pages in-between printed pages? Posted 10/02/2014 Troubleshooting
77 Q. I'm having trouble getting MovieSlate to appear on camera in sunlight, what can I do? Posted 06/18/2013 Troubleshooting
78 Q. I'm building my own cable for syncing MovieSlate, do you have schematics? Posted 05/22/2012 Timecode Sync
 78 FAQs found
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