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Frequently Asked Questions

We know you have them, here are answers to the common ones.

SORT: Question Date descending Topic
11 Q. How can I email my report via the Share button if it only gives me a "Preview" and "Share/Print" option? Posted 07/30/2020 Troubleshooting
12 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
13 Q. Can you refund my purchase? Posted 07/30/2020 Sales
14 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
15 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
16 Q. My iPhone / iPad / iPod touch is running out of power at the end of my shooting day, what are some ways I can save power? Posted 12/07/2016 General
17 Q. Is MovieSlate compatible with Pomfort Silverstack? Posted 12/07/2016 General
18 Q. I deleted MovieSlate 7, how can I restore it to my device? Posted 10/06/2016 General
19 Q. Remembering Sarah Jones Posted 03/21/2014 General
20 Q. Why did my Timecode Sync plugin stop working after I upgraded to iOS 7? Posted 10/23/2013 Plugins
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