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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. Our crew can't get our iPads/iPhones to sync with each other on our studio's locked-down Wi-Fi network. One device never shows the others, and the 'Choose Remote Control' option never appears. What do we need our IT or Wi-Fi people to change? Posted 06/27/2026 WiFi Device Sync
2 Q. I need a substitute to cover for me. How do I get my projects and data over to another script supervisor's device? Posted 06/27/2026 MovieSlate Cloud
3 Q. Can a script supervisor use just the shot-notes/logging features and turn around an ALE/XML report without using MovieSlate's clapperboard slate — for example on a production that uses a traditional analog slate? Posted 06/24/2026 Script Dept
4 Q. I just finished a show where two of us worked in tandem with our devices synced. I'm starting a new show on my own — which settings should I change back? Posted 06/16/2026 Script Dept
5 Q. We're already running two iPads synced as Logger A and Logger B. Can a third script supervisor join the same session, and does everyone need to be on the exact same MovieSlate version to sync? Posted 06/16/2026 App-to-App Sync
6 Q. Two of us are co-logging on separate iPads using App-to-App sync. We both saw the "Choose Remote Control" option, and our shots aren't advancing the way they did before. Who is supposed to pick whom, and what controls this? Posted 06/09/2026 App-to-App Sync
7 Q. I've seen references to MovieSlate syncing with Arri and RED cameras. Which specific camera models are supported for direct WiFi or network sync? Posted 06/05/2026 App-to-App Sync
8 Q. I've upgraded to iOS / iPad OS 14 and I can no longer sync to other MovieSlate apps or my WiFi timecode source, how do I resolve this? Posted 10/22/2020 Troubleshooting
 8 FAQs found
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