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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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1
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Q. My script coverage lines (tramlines) suddenly became locked — I didn't lock them myself — and now I can't select, move, or edit them. How do I unlock them so I can manipulate them again?
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Posted 07/30/2026
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Script Dept
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2
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Q. What has changed in MovieSlate 26.1?
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Posted 07/27/2026
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Release Notes
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3
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Q. My backup won't complete. I've deleted some old notes from past shows, but it doesn't seem to make a difference. How do I get my backup to finish?
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Posted 07/25/2026
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Troubleshooting
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4
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Q. I updated MovieSlate in the middle of my shoot day and now the app has crashed repeatedly while I'm working in Script Dept. What should I do?
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Posted 07/21/2026
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Troubleshooting
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5
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Q. The day we just shot was a pre-shoot day (Day 0), but MovieSlate's Notes and History keep defaulting to Day 1. Is there a way to label a shoot as Day 0? And if I've already logged takes as Day 1, can I change them to Day 0 after the fact?
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Posted 07/18/2026
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Script Dept
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6
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Q. When I type a long shot description in History (the Frame A and Frame B fields), the text keeps shrinking until it's too small to read. Is there a way to keep it full-size or pop open a bigger editor?
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Posted 06/29/2026
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General
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7
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Q. A scene I only partially shot is showing up as complete in my Progress Report. How do I get it to count as partial instead?
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Posted 06/28/2026
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Script Dept
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8
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Q. When I tap the circle to mark a take, the numbered bubble lands all the way over at the far right edge of my script page. How do I control where it shows up?
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Posted 06/28/2026
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Script Dept
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9
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Q. Our crew can't get our iPads/iPhones to sync with each other on our studio's locked-down Wi-Fi network. One device never shows the others, and the 'Choose Remote Control' option never appears. What do we need our IT or Wi-Fi people to change?
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Posted 06/27/2026
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WiFi Device Sync
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10
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Q. I take photos linked to individual takes, but no matter how I export Facing Pages or Editor's Log reports, the photos are never included. How do I get them to appear?
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Posted 06/27/2026
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Script Dept
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