Image: App Store badge

Frequently Asked Questions

We know you have them, here are answers to the common ones.

SHOW: 
SORT: Question Date descending Topic
41 Q. I lost your app. How can I reinstall it without buying it again? Posted 06/24/2026 Sales
42 Q. When I play music from MovieSlate through my speakers from my iPhone or iPad, the sound quality is poor or there's a noticeable delay. How can I fix it? Posted 06/24/2026 General
43 Q. When I try to open a document in a Pane, I see a "Document not set" error, or it won't open in a Pane at all — only in a Tab. Why, and how do I work around it? Posted 06/24/2026 Script Dept
44 Q. Can I use MovieSlate in places without internet access? Does it need to be online to log my work? Posted 06/24/2026 General
45 Q. Does MovieSlate work on a Windows PC (or Android)? Which devices can actually run it? Posted 06/24/2026 General
46 Q. How do I delete a snippet from my snippets list? Manually entered snippets are treated the same as the ones MovieSlate finds automatically, right? Posted 06/24/2026 Script Dept
47 Q. I generated a Facing Page but it still shows information I changed (or erased) — like an old camera description. How do I edit the Facing Page itself? Posted 06/24/2026 Script Dept
48 Q. After I scan pages from a new script PDF, I'm seeing leftover scenes from a previous script mixed in with the new ones. Why, and how do I get a clean breakdown? Posted 06/24/2026 Script Dept
49 Q. Can a script supervisor use just the shot-notes/logging features and turn around an ALE/XML report without using MovieSlate's clapperboard slate — for example on a production that uses a traditional analog slate? Posted 06/24/2026 Script Dept
50 Q. I tried to add a new Scene D and drag it into place between Scene C and Scene E, but it won't move. How do I add a scene and put it where it belongs in my breakdown? Posted 06/24/2026 Script Dept
 243 FAQs found
Keywords 
Page previous page
next page
Testimonials
Credits Productions
Social
MovieSlate YouTube Channel icon
Our Hardware Partners
Image: Our Hardware Partner Logos
Copyright © 2009-26 PureBlend Corp. All rights reserved. MovieSlate®, Movie★Slate® and KeyClips® are registered trademarks of PureBlend Corp. | Privacy Policy | Terms of Use | Credits