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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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191 Q. How can I email my report via the Share button if it only gives me a "Preview" and "Share/Print" option? Posted 07/30/2020 Troubleshooting
192 Q. How do I do series within a take using the Script Dept workflow? Posted 07/30/2020 Script Dept
193 Q. How do you sync time code to Movieslate if your iPhone or iPad doesn't have a headphone jack? Posted 07/30/2020 Timecode Sync
194 Q. We are shooting multiple scenes simultaneously, how can I log and credit those scenes in Script Dept? Posted 07/30/2020 Script Dept
195 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
196 Q. Can you refund my purchase? Posted 07/30/2020 Sales
197 Q. How many backups do I get with the free level of service? Posted 07/30/2020
198 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
199 Q. We want to log and note non-scripted scenes, like B-roll. How can we log these scenes without them being counted in the scene count totals but still have them appear in our Editor's Log? Posted 07/30/2020 Script Dept
200 Q. I'm having trouble syncing my Timecode Systems' UltraSync BLUE with MovieSlate, how do I pair? Posted 07/30/2020 Timecode Sync
 243 FAQs found
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