Image: App Store badge

Frequently Asked Questions

We know you have them, here are answers to the common ones.

SHOW: 
SORT: Question Date descending Topic
161 Q. Is it possible to export a Pre-Production Breakdown, Production Report, or Editor's Facing pages as a CSV or spreadsheet file? Posted 05/22/2026 Script Dept
162 Q. Can breakdown elements like props, costumes, and locations automatically populate? Posted 05/22/2026 Script Dept
163 Q. I can't reset my MovieSlate Cloud password — the reset email isn't arriving, the security questions aren't working, or the reset link isn't opening. Help! Posted 05/22/2026 MovieSlate Cloud
164 Q. What are the Sound Department Specifications? Posted 05/11/2026 Sound Dept
165 Q. I lost access to my Pro Features or Script Dept features! Posted 05/23/2022 Pro Features
166 Q. Why doesn't Script Dept Breakdown recognize all my scenes? Posted 03/30/2022 Script Dept
167 Q. I've used the Member Share feature to send a project to a colleague but they have not received the email with their Share Code, what can I do? Posted 08/30/2021 MovieSlate Cloud
168 Q. I signed up with MovieSlate Cloud, when should my account activation email arrive? Posted 08/30/2021 MovieSlate Cloud
169 Q. My Snippets lists sometimes appear empty, how can I fix this? Posted 02/20/2021
170 Q. I've upgraded to iOS / iPad OS 14 and I can no longer sync to other MovieSlate apps or my WiFi timecode source, how do I resolve this? Posted 10/22/2020 Troubleshooting
Testimonials
Credits Productions
Social
MovieSlate YouTube Channel icon