Image: App Store badge

Frequently Asked Questions

We know you have them, here are answers to the common ones.

SHOW: 
SORT: Question Date descending Topic
141 Q. My newer iPad only has a USB-C port — no headphone jack. Which adapters have been tested and confirmed to work for connecting an LTC timecode cable to MovieSlate? Posted 05/26/2026 Timecode Sync
142 Q. If I buy MovieSlate on my iPhone, can I also install it on my iPad without paying again? Posted 05/26/2026 Sales
143 Q. I'm trying to use the Sync to Camera feature with my Arri Alexa Mini, but it's not working. Is MovieSlate compatible with the Alexa Mini for camera sync? Posted 05/26/2026 Timecode Sync
144 Q. Does MovieSlate support exports or reports that are compatible with DaVinci Resolve? Posted 05/26/2026 General
145 Q. I purchased MovieSlate Pro Features a long time ago but I can't remember which Apple ID or email address I used. Can PureBlend look up my purchase and restore it for me? Posted 05/26/2026 Sales
146 Q. MovieSlate was working fine, but now my tabs are gone and I can't log in or access my project. Did I lose my data? Posted 05/26/2026 Troubleshooting
147 Q. How do I connect my Deity TC-1 timecode generator to MovieSlate using a wired cable through my iPad's headphone jack? The adapter that came with the TC-1 doesn't seem to work. Posted 05/26/2026 Timecode Sync
148 Q. Our company manages iPads through MDM and VPP (Volume Purchase Program). Can we deploy MovieSlate with Pro Features or Script Dept enabled for all our managed devices? Posted 05/26/2026 Sales
149 Q. The text in my shot description / notes field gets smaller and smaller as I type more text. Is there a way to keep it at a consistent, readable size? Posted 05/26/2026 Script Dept
150 Q. I had Pro Features but cancelled my subscription a long time ago. Now I want to resubscribe but it doesn't appear anywhere in my App Store subscriptions list. How do I get it back? Posted 05/26/2026 Troubleshooting
 243 FAQs found
Keywords 
Page previous page
next page
Testimonials
Credits Productions
Social
MovieSlate YouTube Channel icon
Our Hardware Partners
Image: Our Hardware Partner Logos
Copyright © 2009-26 PureBlend Corp. All rights reserved. MovieSlate®, Movie★Slate® and KeyClips® are registered trademarks of PureBlend Corp. | Privacy Policy | Terms of Use | Credits