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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Topic |
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111
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Q. I'm new to MovieSlate and want to learn how to use it. Is there a user guide, training videos, or other resources available?
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Posted 06/05/2026
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General
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112
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Q. I'm trying to sync MovieSlate to a music track, but when I browse to it in the media picker, I can tap it but nothing happens — it doesn't get selected. The same track plays fine in the Music app.
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Posted 06/05/2026
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General
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113
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Q. I drew coverage lines on my script page, but when I go back or start drawing on the next page, the lines I already drew have shifted or moved to different positions. How do I prevent this?
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Posted 06/05/2026
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Script Dept
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114
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Q. I upgraded to a new iPad but when I signed in, my projects and history weren't there. How do I get my data from my old iPad onto the new one?
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Posted 06/05/2026
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MovieSlate Cloud
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115
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Q. I've seen references to MovieSlate syncing with Arri and RED cameras. Which specific camera models are supported for direct WiFi or network sync?
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Posted 06/05/2026
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App-to-App Sync
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116
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Q. I'm trying to sync MovieSlate to a timecode device over a cable plugged into the iPad's headphone jack, but I'm not getting any signal or sync. What am I missing?
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Posted 06/05/2026
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Timecode Sync
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117
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Q. I was having trouble with MovieSlate — my tabs were missing or it said my purchase wasn't approved — so I deleted the app and reinstalled it. Now all my projects and history are gone. Is there any way to get my data back?
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Posted 06/04/2026
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MovieSlate Cloud
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118
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Q. I see a Lap button on the stopwatch and a setting called Auto-Save Performance Laps. What does this feature do, and how do I use it?
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Posted 06/03/2026
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Sound Dept
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119
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Q. I'm both the Director and Director of Photography on my project. Is there a way to have my name appear only once in reports as 'Dir/DP' instead of appearing twice in two separate fields?
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Posted 06/03/2026
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General
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120
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Q. I have an older iPad running iOS 15 that I still use on set, and a newer iPad Pro I'm keeping up to date. I'm worried that the next MovieSlate update will drop support for iOS 15 and break it on my older device. How do I protect my older iPad?
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Posted 06/03/2026
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General
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