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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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41 Q. When I try to open a document in a Pane, I see a "Document not set" error, or it won't open in a Pane at all — only in a Tab. Why, and how do I work around it? Posted 06/24/2026 Script Dept
42 Q. Can I use MovieSlate in places without internet access? Does it need to be online to log my work? Posted 06/24/2026 General
43 Q. Does MovieSlate work on a Windows PC (or Android)? Which devices can actually run it? Posted 06/24/2026 General
44 Q. How do I delete a snippet from my snippets list? Manually entered snippets are treated the same as the ones MovieSlate finds automatically, right? Posted 06/24/2026 Script Dept
45 Q. I generated a Facing Page but it still shows information I changed (or erased) — like an old camera description. How do I edit the Facing Page itself? Posted 06/24/2026 Script Dept
46 Q. After I scan pages from a new script PDF, I'm seeing leftover scenes from a previous script mixed in with the new ones. Why, and how do I get a clean breakdown? Posted 06/24/2026 Script Dept
47 Q. Can a script supervisor use just the shot-notes/logging features and turn around an ALE/XML report without using MovieSlate's clapperboard slate — for example on a production that uses a traditional analog slate? Posted 06/24/2026 Script Dept
48 Q. I tried to add a new Scene D and drag it into place between Scene C and Scene E, but it won't move. How do I add a scene and put it where it belongs in my breakdown? Posted 06/24/2026 Script Dept
49 Q. I can get the sync beeps and pre-roll countdown to play from the MovieSlate slate tab, but they don't work when I'm logging from the Sound Dept tab. Is that a bug, or are those features not available there? Posted 06/24/2026 Sound Dept
50 Q. I need to go back into a previous episode to fix something in its breakdown, then return to the episode I'm currently shooting. As long as I haven't deleted the old project, how do I switch between them? Posted 06/24/2026 Script Dept
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