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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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1
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Q. When I try to open a document in a Pane, I see a "Document not set" error, or it won't open in a Pane at all — only in a Tab. Why, and how do I work around it?
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Posted 06/24/2026
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Script Dept
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2
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Q. How do I delete a snippet from my snippets list? Manually entered snippets are treated the same as the ones MovieSlate finds automatically, right?
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Posted 06/24/2026
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Script Dept
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3
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Q. I generated a Facing Page but it still shows information I changed (or erased) — like an old camera description. How do I edit the Facing Page itself?
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Posted 06/24/2026
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Script Dept
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4
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Q. After I scan pages from a new script PDF, I'm seeing leftover scenes from a previous script mixed in with the new ones. Why, and how do I get a clean breakdown?
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Posted 06/24/2026
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Script Dept
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5
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Q. Can a script supervisor use just the shot-notes/logging features and turn around an ALE/XML report without using MovieSlate's clapperboard slate — for example on a production that uses a traditional analog slate?
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Posted 06/24/2026
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Script Dept
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6
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Q. I tried to add a new Scene D and drag it into place between Scene C and Scene E, but it won't move. How do I add a scene and put it where it belongs in my breakdown?
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Posted 06/24/2026
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Script Dept
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7
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Q. I need to go back into a previous episode to fix something in its breakdown, then return to the episode I'm currently shooting. As long as I haven't deleted the old project, how do I switch between them?
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Posted 06/24/2026
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Script Dept
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8
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Q. When I press Start Shot from the History tab, the button doesn't turn red and the shot gets recorded under the MovieSlate icon instead of in Script Dept. How do I make sure my shots are logged as Script Dept shots?
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Posted 06/24/2026
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Script Dept
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9
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Q. When I'm watching my Teradek video feed on my script PDF, I can tap the camera button to grab a still that lands right on my script page. But to put a still into a Note for my Facing Pages, I have to leave the PDF, tap the Video menu, and capture from there. Is there a way to grab a still for a Note without leaving my script page while we're rolling?
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Posted 06/24/2026
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Script Dept
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10
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Q. I'm trying to change the estimated Time of Day (TOD) value on a scene, but it keeps reverting to the original estimate no matter what I do. How do I get the TOD field to accept the value I want?
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Posted 06/24/2026
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Script Dept
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