Frequently Asked Questions

After restoring my iPad, MovieSlate crashes every time I tap Settings, so I can't get to Restore Purchases for my Script Dept subscription. How do I get running again without deleting the app?

MovieSlate remembers which Settings page you last had open. If that was Script Dept, and MovieSlate doesn't yet recognize your Script Dept subscription after an iPad restore, that page is hidden from the Settings list. MovieSlate then tries to scroll to the missing page and crashes, every time Settings opens. Your project data is not affected.
A fix is in testing for an upcoming MovieSlate update. Until then, use this workaround:

1. Tap the Help tab, then open What's New.
2. Tap the Script Dept purchase link on that page. MovieSlate opens Settings on the Store page instead of the Script Dept page, so it does not crash.
3. On the Store page, tap Restore Purchases.