Frequently Asked Questions

Question Categories MovieSlate Cloud Troubleshooting Script Dept Associated Pictures View Slideshow

I'm trying to back up to MovieSlate Cloud, but the MSCloud button is red and nothing happens when I tap it. There's no error message. How do I get my backup to go through?

MovieSlate Cloud (MSCloud) backups are limited to 600 MB, because Apple restricts how much data an app can upload in one go. When MovieSlate estimates that your backup will be well over that limit, it turns the MSCloud button red and disables it, so you don't sit through a long upload that is certain to fail. Currently, tapping the red button gives no explanation, so it looks like nothing happened. (Running low on storage on your iPad is not the cause, so deleting projects won't help.)
The size is almost always driven by the Script PDFs in the backup. Your MovieSlate data (takes, notes, reports and so on) is tiny and is always included. Only the extra script PDFs need to be trimmed.

Get your MSCloud backup to go through

1. On the backup screen, open the Estimated Backup Size screen.
2. Look at Estimated Zip Size at the bottom. Red means it is over the 600 MB limit; green means it fits.
3. Uncheck PDFs in the Other PDFs section until the Estimated Zip Size turns green and the MSCloud button turns blue.
4. Tap MSCloud.

Use the Quick Bar to uncheck many files at once

1. Most recent files (speedometer icon) — checks your newest PDFs, up to the 600 MB limit. This is usually the best choice.
2. Annotated scripts — checks only scripts that contain your annotations.
3. Recent changes (30) — checks only scripts changed in the last 30 days.
4. All scripts — checks every script.
5. No scripts — unchecks everything, not even the current project's script.

Prefer to keep everything? Make a local backup