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Back Frequently Asked Questions
We know you have them, here are answers to the common ones.
Frequently Asked Question
Posted 09/07/2026
My LTC timecode cable or headphone-jack adapter worked fine with MovieSlate on my older device, but since updating to a current version of iOS it no longer feeds timecode into the app. What changed?
Apple significantly tightened the requirements for external audio inputs in recent iOS/iPadOS releases (iOS 18 and iOS 26). To be accepted as an external audio input, cables and adapters must now conform to Apple's Made for iPhone (MFi) program. Older, non-MFi cables and adapters that worked for years — including ones used with MovieSlate 7 — will often no longer pass audio into the app on an up-to-date device. This is an iOS-level change, not a MovieSlate bug. There is no setting in MovieSlate that can work around it. How to tell this is what's happening- In MovieSlate, go to Settings > Timecode + Sync > Test Headphone Connection.
- With your timecode source running, watch the level meter. If it shows nothing, the input isn't reaching the app.
- Clap your hands near the device. If the meter reacts to the clap, iOS is still listening to the built-in microphone — meaning your cable or adapter is not being accepted as an external input.
What to do- Replace the adapter with an MFi-compliant one. The Apple USB-C to 3.5mm Headphone Jack Adapter is the most reliable choice.
- Make sure the timecode cable itself has a TRRS connector (four contacts) on the end that goes into the device — a TRS cable will never work for audio input on iOS, MFi or not.
- Check the current list of cables and adapters PureBlend has tested at movie-slate.com/Timecode_Cables/.
- Confirm MovieSlate has microphone access under Settings > Privacy & Security > Microphone.
If you'd rather avoid cables entirely, MovieSlate 8's Pro Features also support wireless Bluetooth timecode sync with devices such as the Tentacle Sync E, Track E, and Atomos UltraSync Blue. |
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