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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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21 Q. I had Pro Features but cancelled my subscription a long time ago. Now I want to resubscribe but it doesn't appear anywhere in my App Store subscriptions list. How do I get it back? Posted 05/26/2026 Troubleshooting
22 Q. I'm interested in using MovieSlate for script supervising. Is there a free trial available so I can try Script Dept before committing to a subscription? Posted 05/26/2026 Sales
23 Q. Is there a weekly or daily subscription option for Script Dept or Pro Features? Posted 05/23/2026 Sales
24 Q. I lost access to my Pro Features or Script Dept features! Posted 05/23/2022 Pro Features
25 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
26 Q. Can you refund my purchase? Posted 07/30/2020 Sales
27 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
28 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
29 Q. I purchased a MovieSlate plugin on one iOS device, do I have to buy it again on my other iOS device? Posted 11/01/2011 Sales
30 Q. How do I purchase MovieSlate plugins? Posted 11/01/2011 Sales
 33 FAQs found
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