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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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21 Q. I purchased MovieSlate Pro Features a long time ago but I can't remember which Apple ID or email address I used. Can PureBlend look up my purchase and restore it for me? Posted 05/26/2026 Sales
22 Q. Our company manages iPads through MDM and VPP (Volume Purchase Program). Can we deploy MovieSlate with Pro Features or Script Dept enabled for all our managed devices? Posted 05/26/2026 Sales
23 Q. I had Pro Features but cancelled my subscription a long time ago. Now I want to resubscribe but it doesn't appear anywhere in my App Store subscriptions list. How do I get it back? Posted 05/26/2026 Troubleshooting
24 Q. I'm interested in using MovieSlate for script supervising. Is there a free trial available so I can try Script Dept before committing to a subscription? Posted 05/26/2026 Sales
25 Q. Is there a weekly or daily subscription option for Script Dept or Pro Features? Posted 05/23/2026 Sales
26 Q. I lost access to my Pro Features or Script Dept features! Posted 05/23/2022 Pro Features
27 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
28 Q. Can you refund my purchase? Posted 07/30/2020 Sales
29 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
30 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
 35 FAQs found
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