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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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SORT: Question Date descending Topic
1 Q. I lost access to my Pro Features or Script Dept features! Posted 05/23/2022 Pro Features
2 Q. Do you have a clear side-by-side feature comparison for the MovieSlate app, Pro Features, and Script Dept subscriptions? Posted 08/04/2020 Sales
3 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
4 Q. Can you refund my purchase? Posted 07/30/2020 Sales
5 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
6 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
7 Q. I purchased a MovieSlate plugin on one iOS device, do I have to buy it again on my other iOS device? Posted 11/01/2011 Sales
8 Q. How do I purchase MovieSlate plugins? Posted 11/01/2011 Sales
9 Q. I've restored my iOS device, but now my MovieSlate plugins are no longer enabled. How do I get my plugins back? Posted 11/01/2011 Plugins
10 Q. Why are MovieSlate Plugins priced higher than the app itself? Posted 10/31/2011 Plugins
 10 FAQs found
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