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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Question
Date
Topic
1
Q.
When I type a long shot description in History (the Frame A and Frame B fields), the text keeps shrinking until it's too small to read. Is there a way to keep it full-size or pop open a bigger editor?
Posted 06/29/2026
General
2
Q.
When I export my History report to PDF, the columns on the right side get cut off or disappear. How do I adjust the report so everything fits on the page?
Posted 06/28/2026
Troubleshooting
3
Q.
When I tap to send a report, only the PDF option comes up. How do I export my reports as CSV, TXT, or tab-delimited instead?
Posted 06/28/2026
Sound Dept
4
Q.
I need MovieSlate's exported clip filenames to match my camera's filenames (for example, an ALEXA 35) so the clips link up correctly in Silverstack. How do I set the filename format?
Posted 06/28/2026
General
5
Q.
My crew mostly uses Android tablets rather than iPads. Is there an Android version of MovieSlate?
Posted 06/27/2026
General
6
Q.
The clap sound and the on-screen clapper sticks don't line up — the audio is off by a few frames. How do I get the sticks and the sound to stay in sync?
Posted 06/27/2026
Troubleshooting
7
Q.
When the director changes their mind after I've circled a take in red, I can't figure out how to un-circle it. How do I remove a circled take?
Posted 06/27/2026
Script Dept
8
Q.
I have a Sony Venice with the CBK-WA02 Wi-Fi module. Is there a way for MovieSlate to automatically receive the clip name or other information from the camera?
Posted 06/27/2026
General
9
Q.
I've used MovieSlate on my iPad for years and now want to run the full Pro version on my Mac, but I can't figure out how to sign in to / enable the Pro features. How do I do it?
Posted 06/27/2026
Pro Features
10
Q.
I'm shooting a music video and the track isn't released yet. Can I only choose a song from my iTunes library, or is there a way to get my own MP3/WAV into the app to sync to?
Posted 06/27/2026
General
96 FAQs found
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