Frequently Asked Questions

I subscribe to Script Dept, but I also seem to have a Pro Features subscription and keep getting prompted to buy or renew. Do I need both, and how do I stop paying twice?

You do not need both subscriptions. The Script Dept subscription already includes the complete script supervisor workflow plus every Pro Feature. If you also have a separate Pro Features subscription, it is redundant — you can safely cancel it and keep only Script Dept.
If your features suddenly disappeared: Apple occasionally has brief App Store service outages that can temporarily affect subscription verification in many apps, including MovieSlate. Before anything else, try restoring:

1. Open MovieSlate and go to Settings > MovieSlate Store.
2. Tap Restore Purchases.

1. Open the iOS Settings app.
2. Tap your Apple Account (your name) at the very top of the list.
3. Tap Subscriptions. Your Script Dept and Pro Features subscriptions will both be listed.
4. Tap MovieSlate 8 Pro Features, then tap Cancel Subscription and confirm.