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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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111 Q. Why do I need to pay for Pro Features just to sync timecode? Shouldn't jam sync be part of the basic app? Posted 06/10/2026 Sales
112 Q. I have my wired timecode cabling set up correctly, and under the timecode test I can see a strong incoming signal. But when I go back to the slate, the app's timecode still isn't matching my generator. What am I missing? Posted 06/09/2026 Timecode Sync
113 Q. I have MovieSlate Pro and I'm trying to sync the app with a RED Komodo (or another newer RED camera), but it never appears when I tap Sync to Cameras. Why won't it connect? Posted 06/09/2026 WiFi Device Sync
114 Q. I want to record with 30+ iPhones in sync. Can MovieSlate lock the phone's system clock so all devices share the same time, or does it only sync timecode inside the app? Posted 06/09/2026 Timecode Sync
115 Q. When lining my script in Script Dept, is there a way to tell MovieSlate to automatically draw a straight line versus a squiggly (dialogue) line for a specific character? Posted 06/09/2026 Script Dept
116 Q. I'm thinking about buying a Deity TC-SL1 smart slate. Will it sync with MovieSlate 8, and will the clapper sticks closing on the Deity trigger a new shot in MovieSlate? Posted 06/09/2026 Timecode Sync
117 Q. Two of us are co-logging on separate iPads using App-to-App sync. We both saw the "Choose Remote Control" option, and our shots aren't advancing the way they did before. Who is supposed to pick whom, and what controls this? Posted 06/09/2026 App-to-App Sync
118 Q. What does the 'Preserve Note Line Break' setting do in Facing Pages? Posted 06/08/2026 General
119 Q. In the History tab, the Edit button for track information on my takes is grayed out and I can't add or change tracks. This worked before — what happened? Posted 06/08/2026 Sound Dept
120 Q. What does the 'Prefix Lap Titles with Take' setting do in the Stopwatch? Posted 06/08/2026 General
 258 FAQs found
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