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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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71 Q. I can't find anywhere to enter a Production Company for my Camera Report — there's no field for it that I can see. Where does that value come from? Posted 06/16/2026 Script Dept
72 Q. Can I control which fields or columns show up in my exported reports — for example, hiding the Episode field on a report I don't want it on? Posted 06/16/2026 Script Dept
73 Q. While typing shot descriptions in MovieSlate, my iPad keyboard suddenly became a tiny floating keyboard. How do I get the normal full-size keyboard back? Posted 06/16/2026 Troubleshooting
74 Q. I bought MovieSlate around 2013 and used it on my iPad, but it doesn't appear in my App Store purchases on my new iPhone — I may have used a different Apple ID back then. Can you look up my old purchase or transfer it to MovieSlate 8? Posted 06/16/2026 Sales
75 Q. I need to access or re-create a daily Progress Report from an earlier shoot day. Where do I find a past report, and how do I generate a new copy of one? Posted 06/16/2026 Script Dept
76 Q. When I export a report as a PDF, long notes trail off the right edge of the page instead of wrapping or fitting. How do I make everything fit on the page? Posted 06/16/2026 Troubleshooting
77 Q. The Sound tab vanished from the bottom of MovieSlate mid-shoot, and the Sound Dept plugin now shows as available for purchase again in the in-app Store. I can no longer log takes or send a Sound Report. How do I get it back without paying a second time? Posted 06/16/2026 Sound Dept
78 Q. We're already running two iPads synced as Logger A and Logger B. Can a third script supervisor join the same session, and does everyone need to be on the exact same MovieSlate version to sync? Posted 06/16/2026 App-to-App Sync
79 Q. I logged some shooting days on my iPad and other days on my iPhone. How do I get all of them together on one device without losing the data that's already there? Posted 06/16/2026 MovieSlate Cloud
80 Q. MovieSlate is crashing and support asked me for a crash report. How do I find the diagnostic log and send it to PureBlend? Posted 06/16/2026 Troubleshooting
 243 FAQs found
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