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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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31 Q. I'm shooting a music video and the track isn't released yet. Can I only choose a song from my iTunes library, or is there a way to get my own MP3/WAV into the app to sync to? Posted 06/27/2026 General
32 Q. Can I enter my report distribution email addresses ahead of time so they're ready to go each day, instead of typing them in every time I send reports? Posted 06/26/2026 General
33 Q. My Progress Report is using the scene durations I estimated during pre-production breakdown, not the actual times each scene ran on set. Shouldn't the report update with the real times as I shoot each day? Posted 06/26/2026 Script Dept
34 Q. When I tap the timecode display and open the SYNC menu, the only option I see is to sync to a song (play a song). All the other sync choices for hardware timecode are missing. How do I get them back? Posted 06/26/2026 Pro Features
35 Q. When I generate Facing Pages, the shooting days don't appear in order — I want Day 1's material first, then Day 4's after it. How do I get them to progress in day order? Posted 06/26/2026 Script Dept
36 Q. I emailed my reports to my editors and they can't open them. What setting do I need to change so they get files they can open? Posted 06/26/2026 Troubleshooting
37 Q. Does MovieSlate produce a separate lunch report, or where do my meal break times show up? Posted 06/26/2026 Script Dept
38 Q. I'm running MovieSlate and Scriptation side by side on my iPad. I can copy a PDF annotation in Scriptation, but it won't paste into MovieSlate. I'm sure this used to work — what's going on? Posted 06/26/2026 Script Dept
39 Q. I'd rather not keep paying a monthly subscription just to use the Script Dept (script supervisor) features. Can I buy MovieSlate Pro once instead and still get Script Dept? Posted 06/26/2026 Sales
40 Q. My Progress Report is totaling roughly twice what I actually shot — for example I shot 13 setups (A through N) but the report says 26, or my scene count is doubled. Where is the extra count coming from? Posted 06/25/2026 Script Dept
 246 FAQs found
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