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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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SORT: Question Date descending Topic
231 Q. I bought MovieSlate 8 and I'm trying to Restore Purchases but my PRO Features subscription does not appear after tapping the Restore button. Posted 08/08/2015 Troubleshooting
232 Q. When I try to edit the Timecode Buddy Master's settings MovieSlate displays a message telling me to set the Buddy Master in infrastructure mode, why? Posted 06/27/2015 Troubleshooting
233 Q. How do I delete my MovieSlate Cloud account? Posted 10/30/2014 MovieSlate Cloud
234 Q. Why does my PDF report have blank pages in-between printed pages? Posted 10/02/2014 Troubleshooting
235 Q. Why do I have to answer Security Questions before I can use my account. Posted 07/26/2014 MovieSlate Cloud
236 Q. How many Workspaces can I store in MovieSlate Cloud? Posted 07/26/2014 MovieSlate Cloud
237 Q. Why do I need to enter two email addresses when I sign up? Posted 07/25/2014 MovieSlate Cloud
238 Q. Remembering Sarah Jones Posted 03/21/2014 General
239 Q. Why did my Timecode Sync plugin stop working after I upgraded to iOS 7? Posted 10/23/2013 Plugins
240 Q. I'm having trouble getting MovieSlate to appear on camera in sunlight, what can I do? Posted 06/18/2013 Troubleshooting
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