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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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211 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
212 Q. Can you refund my purchase? Posted 07/30/2020 Sales
213 Q. How many backups do I get with the free level of service? Posted 07/30/2020
214 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
215 Q. We want to log and note non-scripted scenes, like B-roll. How can we log these scenes without them being counted in the scene count totals but still have them appear in our Editor's Log? Posted 07/30/2020 Script Dept
216 Q. I'm having trouble syncing my Timecode Systems' UltraSync BLUE with MovieSlate, how do I pair? Posted 07/30/2020 Timecode Sync
217 Q. How do I cancel my subscription? Posted 04/29/2019 Pro Features
218 Q. MovieSlate is slow when working with my scripts, is there anything I can do to make it faster? Posted 10/09/2018 Script Dept
219 Q. What is QuineBoxâ„¢IoT? Posted 12/09/2017 Documentation
220 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
 259 FAQs found
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