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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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131 Q. My iPad is stuck on an old iOS version that MovieSlate no longer supports. I deleted the app thinking I could reinstall it, but now I can't download it from the App Store. Can PureBlend make an older compatible version available? Posted 05/27/2026 Troubleshooting
132 Q. I need to change the source or mic information for takes that I've already rolled and logged. Is it possible to edit track info after a take has been recorded? Posted 05/27/2026 Sound Dept
133 Q. I have a production with pre-shoot days I want to label as Day -1 or Day -2, but I already have a Day 0 and Day 1 logged. How do I use the Search & Replace feature in MovieSlate to reassign those early shooting days to negative day numbers? Posted 05/27/2026 Script Dept
134 Q. Can MovieSlate output LTC timecode to a Tentacle Sync E through a cable to jam-sync the Tentacle? If so, what kind of cable do I need? Posted 05/27/2026 Timecode Sync
135 Q. Does the Video tab in MovieSlate connect to video devices other than Teradek, like a Screenport SDI+? I'd love to have my grabs save directly to the take note. Posted 05/27/2026 Pro Features
136 Q. I sent my annotated script to another script supervisor but they can't see any of my markup lines — only the logging data shows up. How do I fix this, and how do I control which annotations are public or private? Posted 05/26/2026 Script Dept
137 Q. Out of nowhere I got an "unapproved purchase" message and all my feature tabs disappeared — only Settings and Help remain. My payment is fine. What do I do? Posted 05/26/2026 Troubleshooting
138 Q. My newer iPad only has a USB-C port — no headphone jack. Which adapters have been tested and confirmed to work for connecting an LTC timecode cable to MovieSlate? Posted 05/26/2026 Timecode Sync
139 Q. If I buy MovieSlate on my iPhone, can I also install it on my iPad without paying again? Posted 05/26/2026 Sales
140 Q. I'm trying to use the Sync to Camera feature with my Arri Alexa Mini, but it's not working. Is MovieSlate compatible with the Alexa Mini for camera sync? Posted 05/26/2026 Timecode Sync
 241 FAQs found
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