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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. I'm restoring a Timecode Sync plugin on MovieSlate 7 on an older iPad. Restore Purchases just says 'thanks for your purchase' but nothing seems to happen. Is the plugin actually working? Posted 06/27/2026 Plugins
2 Q. When I'm watching my Teradek video feed on my script PDF, I can tap the camera button to grab a still that lands right on my script page. But to put a still into a Note for my Facing Pages, I have to leave the PDF, tap the Video menu, and capture from there. Is there a way to grab a still for a Note without leaving my script page while we're rolling? Posted 06/24/2026 Script Dept
3 Q. I deleted MovieSlate 7, how can I restore it to my device? Posted 10/06/2016 General
4 Q. How can sound recorders auto start/stop MovieSlate? Posted 10/04/2016 Sound Dept
5 Q. Are all Pro Features compatible with each other? Posted 08/20/2015 Plugins
6 Q. Why did my Timecode Sync plugin stop working after I upgraded to iOS 7? Posted 10/23/2013 Plugins
7 Q. Do you have a list of cameras compatible with MovieSlate's LTC "PRO Sync" module? Posted 11/01/2011 Plugins
8 Q. My cameras are old DV units or are consumer models with no LTC support. Can MovieSlate's optional PRO Sync module still help me sync a multi-cam shoot? Posted 11/01/2011 Timecode Sync
9 Q. I purchased a MovieSlate plugin on one iOS device, do I have to buy it again on my other iOS device? Posted 11/01/2011 Sales
10 Q. How do I purchase MovieSlate plugins? Posted 11/01/2011 Sales
 12 FAQs found
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