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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Question
Date
Topic
1
Q.
Are there any upcoming Black Friday sales or major discounts on MovieSlate, the perpetual Pro Features purchase, or the subscriptions?
Posted 09/05/2026
Sales
2
Q.
I subscribe to Script Dept, but I also seem to have a Pro Features subscription and keep getting prompted to buy or renew. Do I need both, and how do I stop paying twice?
Posted 08/22/2026
Pro Features
3
Q.
I'm confused by the different prices. What does the MovieSlate app itself cost, and what are Pro Features and Script Dept?
Posted 06/28/2026
Sales
4
Q.
My crew mostly uses Android tablets rather than iPads. Is there an Android version of MovieSlate?
Posted 06/27/2026
General
5
Q.
I'm restoring a Timecode Sync plugin on MovieSlate 7 on an older iPad. Restore Purchases just says 'thanks for your purchase' but nothing seems to happen. Is the plugin actually working?
Posted 06/27/2026
Plugins
6
Q.
I'm being charged monthly and want to cancel my MovieSlate subscription. How do I do that?
Posted 06/27/2026
Sales
7
Q.
I want to use my UltraSync Blue (hardware timecode) with the app. Do I have to buy the one-time Pro version AND pay the monthly subscription, or is one of them enough?
Posted 06/27/2026
Sales
8
Q.
My company needs a formal invoice for our MovieSlate purchase, but the App Store doesn't seem to issue one. Can PureBlend provide an invoice?
Posted 06/27/2026
Sales
9
Q.
I'd rather not keep paying a monthly subscription just to use the Script Dept (script supervisor) features. Can I buy MovieSlate Pro once instead and still get Script Dept?
Posted 06/26/2026
Sales
10
Q.
I lost your app. How can I reinstall it without buying it again?
Posted 06/24/2026
Sales
35 FAQs found
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