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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. Our company uses centralized procurement and we'd like to purchase MovieSlate for multiple employees with a single invoice rather than individual App Store accounts. Can we do this through Apple Business Manager? Posted 05/27/2026 Sales
2 Q. If I buy MovieSlate on my iPhone, can I also install it on my iPad without paying again? Posted 05/26/2026 Sales
3 Q. I purchased MovieSlate Pro Features a long time ago but I can't remember which Apple ID or email address I used. Can PureBlend look up my purchase and restore it for me? Posted 05/26/2026 Sales
4 Q. Our company manages iPads through MDM and VPP (Volume Purchase Program). Can we deploy MovieSlate with Pro Features or Script Dept enabled for all our managed devices? Posted 05/26/2026 Sales
5 Q. I had Pro Features but cancelled my subscription a long time ago. Now I want to resubscribe but it doesn't appear anywhere in my App Store subscriptions list. How do I get it back? Posted 05/26/2026 Troubleshooting
6 Q. I'm interested in using MovieSlate for script supervising. Is there a free trial available so I can try Script Dept before committing to a subscription? Posted 05/26/2026 Sales
7 Q. Is there a weekly or daily subscription option for Script Dept or Pro Features? Posted 05/23/2026 Sales
8 Q. I lost access to my Pro Features or Script Dept features! Posted 05/23/2022 Pro Features
9 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
10 Q. Can you refund my purchase? Posted 07/30/2020 Sales
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