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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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1
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Q. When I tap to send a report, only the PDF option comes up. How do I export my reports as CSV, TXT, or tab-delimited instead?
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Posted 06/28/2026
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Sound Dept
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2
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Q. I need MovieSlate's exported clip filenames to match my camera's filenames (for example, an ALEXA 35) so the clips link up correctly in Silverstack. How do I set the filename format?
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Posted 06/28/2026
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General
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3
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Q. Our crew can't get our iPads/iPhones to sync with each other on our studio's locked-down Wi-Fi network. One device never shows the others, and the 'Choose Remote Control' option never appears. What do we need our IT or Wi-Fi people to change?
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Posted 06/27/2026
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WiFi Device Sync
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4
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Q. Can I import a CSV (or metadata) from my sound recorder into MovieSlate to build a Sound Report, and how do I do the import?
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Posted 06/27/2026
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Sound Dept
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5
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Q. How do I configure a field to only use the snippets from a list I create?
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Posted 06/24/2026
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Documentation
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6
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Q. I can get the sync beeps and pre-roll countdown to play from the MovieSlate slate tab, but they don't work when I'm logging from the Sound Dept tab. Is that a bug, or are those features not available there?
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Posted 06/24/2026
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Sound Dept
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7
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Q. I logged some takes under the wrong project. How do I move them to the correct project so my reports come out right?
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Posted 06/16/2026
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General
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8
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Q. The Sound tab vanished from the bottom of MovieSlate mid-shoot, and the Sound Dept plugin now shows as available for purchase again in the in-app Store. I can no longer log takes or send a Sound Report. How do I get it back without paying a second time?
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Posted 06/16/2026
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Sound Dept
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9
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Q. I'm thinking about buying a Deneke TS-3 smart slate. Can I sync it with MovieSlate 8?
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Posted 06/10/2026
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Timecode Sync
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10
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Q. I want to use MovieSlate just to generate a flash and an audible pop for syncing audio that's recorded separately from the video. How do I configure it for a simple, non-logging slate?
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Posted 06/10/2026
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General
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