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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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SORT: Question Date descending Topic
81 Q. Can you refund my purchase? Posted 07/30/2020 Sales
82 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
83 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
84 Q. My iPhone / iPad / iPod touch is running out of power at the end of my shooting day, what are some ways I can save power? Posted 12/07/2016 General
85 Q. Is MovieSlate compatible with Pomfort Silverstack? Posted 12/07/2016 General
86 Q. I deleted MovieSlate 7, how can I restore it to my device? Posted 10/06/2016 General
87 Q. Remembering Sarah Jones Posted 03/21/2014 General
88 Q. Why did my Timecode Sync plugin stop working after I upgraded to iOS 7? Posted 10/23/2013 Plugins
89 Q. I'm having trouble getting MovieSlate to appear on camera in sunlight, what can I do? Posted 06/18/2013 Troubleshooting
90 Q. I want to sync multiple iOS devices with MovieSlate but I'm on location and there is no Wifi access, what can I do? Posted 03/13/2012 Timecode Sync
 96 FAQs found
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