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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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61 Q. My iPad is stuck on an old iOS version that MovieSlate no longer supports. I deleted the app thinking I could reinstall it, but now I can't download it from the App Store. Can PureBlend make an older compatible version available? Posted 05/27/2026 Troubleshooting
62 Q. Does the Video tab in MovieSlate connect to video devices other than Teradek, like a Screenport SDI+? I'd love to have my grabs save directly to the take note. Posted 05/27/2026 Pro Features
63 Q. I sent my annotated script to another script supervisor but they can't see any of my markup lines — only the logging data shows up. How do I fix this, and how do I control which annotations are public or private? Posted 05/26/2026 Script Dept
64 Q. If I buy MovieSlate on my iPhone, can I also install it on my iPad without paying again? Posted 05/26/2026 Sales
65 Q. Does MovieSlate support exports or reports that are compatible with DaVinci Resolve? Posted 05/26/2026 General
66 Q. I purchased MovieSlate Pro Features a long time ago but I can't remember which Apple ID or email address I used. Can PureBlend look up my purchase and restore it for me? Posted 05/26/2026 Sales
67 Q. Our company manages iPads through MDM and VPP (Volume Purchase Program). Can we deploy MovieSlate with Pro Features or Script Dept enabled for all our managed devices? Posted 05/26/2026 Sales
68 Q. The text in my shot description / notes field gets smaller and smaller as I type more text. Is there a way to keep it at a consistent, readable size? Posted 05/26/2026 Script Dept
69 Q. MovieSlate lets me tap Send but my report emails never arrive. What should I check? Posted 05/23/2026 Troubleshooting
70 Q. Is there a weekly or daily subscription option for Script Dept or Pro Features? Posted 05/23/2026 Sales
 96 FAQs found
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