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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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1 Q. I've used the Member Share feature to send a project to a colleague but they have not received the email with their Share Code, what can I do? Posted 08/30/2021 MovieSlate Cloud
2 Q. I signed up with MovieSlate Cloud, when should my account activation email arrive? Posted 08/30/2021 MovieSlate Cloud
3 Q. What has changed in MovieSlate 8.9.29? Posted 06/04/2021 Release Notes
4 Q. How can I back up MovieSlate shot data? Posted 08/12/2020 MovieSlate Cloud
5 Q. How many backups do I get with the free level of service? Posted 07/30/2020 MovieSlate Cloud
6 Q. How do I cancel my subscription? Posted 04/29/2019 Pro Features
7 Q. Can I restore a backup to any device? Posted 10/20/2016 MovieSlate Cloud
8 Q. How does MovieSlate Cloud Project Sharing work? Posted 10/20/2016 MovieSlate Cloud
9 Q. What is MovieSlate Cloud Project Sharing? Posted 10/20/2016 MovieSlate Cloud
10 Q. How do I delete my MovieSlate Cloud account? Posted 10/30/2014 MovieSlate Cloud
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