Image: App Store badge

Frequently Asked Questions

We know you have them, here are answers to the common ones.

SHOW: 
SORT: Question Date descending Topic
221 Q. Can you refund my purchase? Posted 07/30/2020 Sales
222 Q. How many backups do I get with the free level of service? Posted 07/30/2020
223 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
224 Q. We want to log and note non-scripted scenes, like B-roll. How can we log these scenes without them being counted in the scene count totals but still have them appear in our Editor's Log? Posted 07/30/2020 Script Dept
225 Q. I'm having trouble syncing my Timecode Systems' UltraSync BLUE with MovieSlate, how do I pair? Posted 07/30/2020 Timecode Sync
226 Q. How do I cancel my subscription? Posted 04/29/2019 Pro Features
227 Q. MovieSlate is slow when working with my scripts, is there anything I can do to make it faster? Posted 10/09/2018 Script Dept
228 Q. What is QuineBoxâ„¢IoT? Posted 12/09/2017 Documentation
229 Q. How do I upgrade to MovieSlate 8? Posted 07/20/2017 Sales
230 Q. When I tap the clappersticks to start a shot, there is no sound from MovieSlate. How do I get the clapper and other sounds to work? Posted 07/01/2017 Troubleshooting
 268 FAQs found
Keywords 
Page previous page
next page
Testimonials
Credits Productions
Social
MovieSlate YouTube Channel icon
Our Hardware Partners
Image: Our Hardware Partner Logos
Copyright © 2009-26 PureBlend Corp. All rights reserved. MovieSlate®, Movie★Slate® and KeyClips® are registered trademarks of PureBlend Corp. | Privacy Policy | Terms of Use | Credits