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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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181 Q. MovieSlate lets me tap Send but my report emails never arrive. What should I check? Posted 05/23/2026 Troubleshooting
182 Q. The 'Select All' button has disappeared from my Script Dept Editor's Report export. I can only select one day at a time now. How do I get it back? Posted 05/23/2026 Troubleshooting
183 Q. How can I make the Sound Roll (SROLL) column appear for every take in the Sound Report, even when the roll doesn't change between takes? Posted 05/23/2026 Sound Dept
184 Q. My new iPad doesn't have a headphone jack. How do I connect a timecode cable for LTC sync using USB-C? Posted 05/23/2026 Timecode Sync
185 Q. Is there a weekly or daily subscription option for Script Dept or Pro Features? Posted 05/23/2026 Sales
186 Q. Is it possible to export a Pre-Production Breakdown, Production Report, or Editor's Facing pages as a CSV or spreadsheet file? Posted 05/22/2026 Script Dept
187 Q. Can breakdown elements like props, costumes, and locations automatically populate? Posted 05/22/2026 Script Dept
188 Q. I can't reset my MovieSlate Cloud password — the reset email isn't arriving, the security questions aren't working, or the reset link isn't opening. Help! Posted 05/22/2026 MovieSlate Cloud
189 Q. What are the Sound Department Specifications? Posted 05/11/2026 Sound Dept
190 Q. I lost access to my Pro Features or Script Dept features! Posted 05/23/2022 Pro Features
 268 FAQs found
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