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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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SORT: Question Date descending Topic
1 Q. How do I configure a field to only use the snippets from a list I create? Posted 06/24/2026 Documentation
2 Q. Will MovieSlate run on the Apple Silicon Macs? Posted 06/24/2026 General
3 Q. I lost your app. How can I reinstall it without buying it again? Posted 06/24/2026 Sales
4 Q. We can't get another iPad to sync with us in MovieSlate. Someone told us everyone has to be on the exact same app version. Is that the problem, and how do we get devices to sync? Posted 06/24/2026 WiFi Device Sync
5 Q. When I play music from MovieSlate through my speakers from my iPhone or iPad, the sound quality is poor or there's a noticeable delay. How can I fix it? Posted 06/24/2026 General
6 Q. When I try to open a document in a Pane, I see a "Document not set" error, or it won't open in a Pane at all — only in a Tab. Why, and how do I work around it? Posted 06/24/2026 Script Dept
7 Q. Can I use MovieSlate in places without internet access? Does it need to be online to log my work? Posted 06/24/2026 General
8 Q. Does MovieSlate work on a Windows PC (or Android)? Which devices can actually run it? Posted 06/24/2026 General
9 Q. How do I delete a snippet from my snippets list? Manually entered snippets are treated the same as the ones MovieSlate finds automatically, right? Posted 06/24/2026 Script Dept
10 Q. I generated a Facing Page but it still shows information I changed (or erased) — like an old camera description. How do I edit the Facing Page itself? Posted 06/24/2026 Script Dept
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