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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Date  |
Topic |
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91
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Q. The Sound tab vanished from the bottom of MovieSlate mid-shoot, and the Sound Dept plugin now shows as available for purchase again in the in-app Store. I can no longer log takes or send a Sound Report. How do I get it back without paying a second time?
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Posted 06/16/2026
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Sound Dept
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92
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Q. We're already running two iPads synced as Logger A and Logger B. Can a third script supervisor join the same session, and does everyone need to be on the exact same MovieSlate version to sync?
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Posted 06/16/2026
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App-to-App Sync
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93
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Q. I logged some shooting days on my iPad and other days on my iPhone. How do I get all of them together on one device without losing the data that's already there?
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Posted 06/16/2026
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MovieSlate Cloud
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94
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Q. MovieSlate is crashing and support asked me for a crash report. How do I find the diagnostic log and send it to PureBlend?
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Posted 06/16/2026
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Troubleshooting
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95
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Q. I want my estimated scene timing to show up in my report, but I can't find an option for it in the Progress Report. How do I include it?
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Posted 06/12/2026
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Script Dept
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96
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Q. When I import MovieSlate's CSV into DaVinci Resolve I have to rename the FILE column to match DaVinci's 'File Name' column, which means editing the CSV in Excel first. Can I rename the FILE field label inside MovieSlate so it exports the way I need?
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Posted 06/12/2026
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General
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97
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Q. I'm using MovieSlate's Multicam tab with my RED camera. When the DP starts rolling, MovieSlate starts a shot fine, but when he stops the camera MovieSlate thinks it's still rolling and won't stop the shot. What's going wrong?
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Posted 06/12/2026
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WiFi Device Sync
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98
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Q. I already shot and completed a scene. Months later that scene was omitted in new page revisions. Will the previously shot page, scene, and time counts in my Progress Report change to reflect the omission — and if not, can I make them?
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Posted 06/12/2026
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Script Dept
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99
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Q. I'd like the video feed from Q-Take to show up in MovieSlate's Video tab, the way my old Teradek Cube did. Can MovieSlate pull in a Q-Take feed — and if not, is there a way to see both apps at once?
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Posted 06/12/2026
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Pro Features
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100
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Q. I traveled to a different time zone and MovieSlate's time-of-day timecode isn't matching the new local time. My iPad shows the correct time, but the app's clock-based timecode is still on my old zone. How do I fix it?
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Posted 06/12/2026
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Timecode Sync
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