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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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81 Q. I just finished a show where two of us worked in tandem with our devices synced. I'm starting a new show on my own — which settings should I change back? Posted 06/16/2026 Script Dept
82 Q. Can I use MovieSlate on a Mac, such as a MacBook Pro, instead of an iPad or iPhone? Posted 06/16/2026 General
83 Q. I'm an AC working mostly with the Alexa 35. The MovieSlate documentation and a demo video show the app controlling an ARRI Alexa. Does that camera-control feature work with the Alexa 35? Posted 06/16/2026 Timecode Sync
84 Q. When I bring my MovieSlate markers into Avid Media Composer, every scene's locators start at 00:00:00 instead of the actual timecode we filmed, and post says they don't match. How do I get the true timecode into the markers? Posted 06/16/2026 Script Dept
85 Q. I can't find anywhere to enter a Production Company for my Camera Report — there's no field for it that I can see. Where does that value come from? Posted 06/16/2026 Script Dept
86 Q. Can I control which fields or columns show up in my exported reports — for example, hiding the Episode field on a report I don't want it on? Posted 06/16/2026 Script Dept
87 Q. While typing shot descriptions in MovieSlate, my iPad keyboard suddenly became a tiny floating keyboard. How do I get the normal full-size keyboard back? Posted 06/16/2026 Troubleshooting
88 Q. I bought MovieSlate around 2013 and used it on my iPad, but it doesn't appear in my App Store purchases on my new iPhone — I may have used a different Apple ID back then. Can you look up my old purchase or transfer it to MovieSlate 8? Posted 06/16/2026 Sales
89 Q. I need to access or re-create a daily Progress Report from an earlier shoot day. Where do I find a past report, and how do I generate a new copy of one? Posted 06/16/2026 Script Dept
90 Q. When I export a report as a PDF, long notes trail off the right edge of the page instead of wrapping or fitting. How do I make everything fit on the page? Posted 06/16/2026 Troubleshooting
 257 FAQs found
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