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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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71 Q. I bought MovieSlate around 2013 and used it on my iPad, but it doesn't appear in my App Store purchases on my new iPhone — I may have used a different Apple ID back then. Can you look up my old purchase or transfer it to MovieSlate 8? Posted 06/16/2026 Sales
72 Q. I need to access or re-create a daily Progress Report from an earlier shoot day. Where do I find a past report, and how do I generate a new copy of one? Posted 06/16/2026 Script Dept
73 Q. When I export a report as a PDF, long notes trail off the right edge of the page instead of wrapping or fitting. How do I make everything fit on the page? Posted 06/16/2026 Troubleshooting
74 Q. The Sound tab vanished from the bottom of MovieSlate mid-shoot, and the Sound Dept plugin now shows as available for purchase again in the in-app Store. I can no longer log takes or send a Sound Report. How do I get it back without paying a second time? Posted 06/16/2026 Sound Dept
75 Q. We're already running two iPads synced as Logger A and Logger B. Can a third script supervisor join the same session, and does everyone need to be on the exact same MovieSlate version to sync? Posted 06/16/2026 App-to-App Sync
76 Q. I logged some shooting days on my iPad and other days on my iPhone. How do I get all of them together on one device without losing the data that's already there? Posted 06/16/2026 MovieSlate Cloud
77 Q. MovieSlate is crashing and support asked me for a crash report. How do I find the diagnostic log and send it to PureBlend? Posted 06/16/2026 Troubleshooting
78 Q. I want my estimated scene timing to show up in my report, but I can't find an option for it in the Progress Report. How do I include it? Posted 06/12/2026 Script Dept
79 Q. When I import MovieSlate's CSV into DaVinci Resolve I have to rename the FILE column to match DaVinci's 'File Name' column, which means editing the CSV in Excel first. Can I rename the FILE field label inside MovieSlate so it exports the way I need? Posted 06/12/2026 General
80 Q. I'm using MovieSlate's Multicam tab with my RED camera. When the DP starts rolling, MovieSlate starts a shot fine, but when he stops the camera MovieSlate thinks it's still rolling and won't stop the shot. What's going wrong? Posted 06/12/2026 WiFi Device Sync
 241 FAQs found
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