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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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71 Q. I used to have Sound and Pix star ratings when logging takes, and now they're gone. Did I change a setting by mistake, or were they removed? Posted 06/24/2026 General
72 Q. Someone sent me a share code to download a shared MovieSlate project, but when I try to use it I get an "invalid" error. Does the code expire, and what can I do? Posted 06/24/2026 MovieSlate Cloud
73 Q. When I started the breakdown for a new episode, all the work from the previous episode is showing up in the new episode's History. How do I start a new episode cleanly without carrying over the old data? Posted 06/22/2026 Script Dept
74 Q. Post is asking me to send the Editor's Log in scene order rather than day order. Is there a way to sort or re-order the Editor's Log so it's grouped by scene? Posted 06/22/2026 Script Dept
75 Q. I see a setting called 'Offer Breakdown Data' in MovieSlate. What does it actually do? Posted 06/22/2026 Script Dept
76 Q. I want to use MovieSlate with my Denecke TS-TCB (Timecode Buddy) wireless slate. Where do I find instructions or a tutorial for connecting and using them together? Posted 06/22/2026 Timecode Sync
77 Q. I'd like to use my UltraSync Blue together with MovieSlate's Music Video feature, so the app sends its timecode to the UltraSync Blue instead of via the device's audio output. Is that possible? Posted 06/22/2026 Timecode Sync
78 Q. Support asked me to send a backup of my data so they can debug an issue. How do I share a full MovieSlate Cloud backup with the PureBlend support team? Posted 06/17/2026 MovieSlate Cloud
79 Q. After importing my script PDF, one or more scenes are missing from the Breakdown, and rescanning the PDF doesn't bring them in. How do I fix it? Posted 06/16/2026 Script Dept
80 Q. I logged some takes under the wrong project. How do I move them to the correct project so my reports come out right? Posted 06/16/2026 General
 257 FAQs found
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