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Frequently Asked Questions
We know you have them, here are answers to the common ones.
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Date  |
Topic |
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61
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Q. When I play music from MovieSlate through my speakers from my iPhone or iPad, the sound quality is poor or there's a noticeable delay. How can I fix it?
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Posted 06/24/2026
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General
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62
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Q. When I try to open a document in a Pane, I see a "Document not set" error, or it won't open in a Pane at all — only in a Tab. Why, and how do I work around it?
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Posted 06/24/2026
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Script Dept
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63
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Q. Can I use MovieSlate in places without internet access? Does it need to be online to log my work?
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Posted 06/24/2026
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General
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64
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Q. Does MovieSlate work on a Windows PC (or Android)? Which devices can actually run it?
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Posted 06/24/2026
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General
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65
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Q. How do I delete a snippet from my snippets list? Manually entered snippets are treated the same as the ones MovieSlate finds automatically, right?
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Posted 06/24/2026
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Script Dept
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66
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Q. I generated a Facing Page but it still shows information I changed (or erased) — like an old camera description. How do I edit the Facing Page itself?
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Posted 06/24/2026
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Script Dept
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67
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Q. After I scan pages from a new script PDF, I'm seeing leftover scenes from a previous script mixed in with the new ones. Why, and how do I get a clean breakdown?
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Posted 06/24/2026
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Script Dept
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68
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Q. Can a script supervisor use just the shot-notes/logging features and turn around an ALE/XML report without using MovieSlate's clapperboard slate — for example on a production that uses a traditional analog slate?
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Posted 06/24/2026
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Script Dept
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69
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Q. I tried to add a new Scene D and drag it into place between Scene C and Scene E, but it won't move. How do I add a scene and put it where it belongs in my breakdown?
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Posted 06/24/2026
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Script Dept
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70
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Q. I can get the sync beeps and pre-roll countdown to play from the MovieSlate slate tab, but they don't work when I'm logging from the Sound Dept tab. Is that a bug, or are those features not available there?
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Posted 06/24/2026
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Sound Dept
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