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Frequently Asked Questions

We know you have them, here are answers to the common ones.

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SORT: Question Date descending Topic
211 Q. Why aren't my Notes appearing in my Sound Report? Posted 07/30/2020 Sound Dept
212 Q. How do I circle all takes in History? Posted 07/30/2020
213 Q. How can I email my report via the Share button if it only gives me a "Preview" and "Share/Print" option? Posted 07/30/2020 Troubleshooting
214 Q. How do I do series within a take using the Script Dept workflow? Posted 07/30/2020 Script Dept
215 Q. How do you sync time code to Movieslate if your iPhone or iPad doesn't have a headphone jack? Posted 07/30/2020 Timecode Sync
216 Q. We are shooting multiple scenes simultaneously, how can I log and credit those scenes in Script Dept? Posted 07/30/2020 Script Dept
217 Q. I would like to suspend my MovieSlate Pro Features or Script Dept membership for a few months and then resume it when work returns in the fall. Is there a way to do that without losing my data? Posted 07/30/2020 Pro Features
218 Q. Can you refund my purchase? Posted 07/30/2020 Sales
219 Q. How many backups do I get with the free level of service? Posted 07/30/2020
220 Q. How do I start the free trial of Pro Features or Script Dept? Posted 07/30/2020 Pro Features
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